Privacy Policy

1. Who we are

IELTS Practice is operated by Rooverr Technologies Inc, a Delaware corporation. This policy explains what we collect, why, and who we share it with. For privacy questions or data requests, contact [email protected].

2. What we collect

• Account details — your name and email address, provided through Google sign-in.
• Payment information — handled by Stripe. We receive a subscription status and the last digits/brand of your card, but we never store your full card number.
• Speaking audio & transcripts — when you take the Speaking section, your microphone audio is recorded and transcribed so an AI examiner can respond and give feedback.
• Practice data — your answers, essays, attempts, scores, and progress.
• Technical data — basic logs and a session cookie needed to keep you signed in.

3. The Speaking recording, specifically

The Speaking section records your voice. That audio and its transcript are processed to run the live interview, transcribe what you said, and generate feedback. Audio is retained for 30 days and then deleted. If you would prefer not to be recorded, do not use the Speaking section.

4. Why we use your data

To provide and run the Service: authenticate you, deliver practice, grade and give feedback, track progress, process subscriptions, and improve reliability. We do not sell your personal data, and we do not show third-party ads.

5. Third-party processors

We share the minimum necessary data with these providers so they can perform their function:

• Google — sign-in/authentication (your name and email).
• Stripe — payment processing for subscriptions.
• Google (Gemini) — processes your Speaking audio for the live interview and transcription.
• OpenRouter — routes your essay and answer text to AI models for grading and feedback.
• ElevenLabs — generates the synthetic narration used in Listening content (this creates audio content; it does not process your personal data).

Each provider handles data under its own terms and privacy policy.

6. Data retention

We keep your account and practice data while your account is active. Speaking audio is kept for 30 days and then deleted. If you delete your account, we remove your personal data within 30 days, except where we must keep limited records (such as payment records) to meet legal obligations.

7. Your rights

You can request access to, correction of, or deletion of your personal data, and you can ask us to stop processing it. To make a request, contact [email protected]. Depending on your location, you may have additional rights under local data-protection law.

8. Cookies

We use a single essential cookie to keep you signed in. We do not use advertising or third-party tracking cookies.

9. Children

The Service is not intended for anyone under 16. We do not knowingly collect data from children below that age.

10. Changes

We may update this policy and will notify you of material changes by email or in the app.